NHTSA Complaint #11491692 — 2018 FORD F-53

The contact owns a 2019 Thor Motor coach Windsport built on a 2018 Ford F-53 Chassis. The contact stated that while she was cleaning the RV, she noticed that the metal screws that maintained the overhead unit of the driving compartment attached to the ceiling were pulling out. However, the brackets installed on each side of the overhead unit prevented it from falling. An independent RV mechanic diagnosed that the failure was due to metal screws being installed on the wooden surface. The independent mechanic informed the contact that brackets needed to be installed to maintain the overhead unit into position. The RV was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 9,000.