NHTSA Complaint #11491469 — 2014 JEEP CHEROKEE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11491469
Vehicle	2014 JEEP CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 16, 2018
Date Filed	October 29, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? - When you fill up the gas tank, the car will buck and stall and turn off until the gas tank is less than full (usually about 3/4 full before it starts driving properly again). This has caused the car to shut off completely and not restart even in the middle of driving / in traffic and is a major safety hazard. How was your safety or the safety of others put at risk? - The car stops unexpectedly and will not restart on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, I have documentation from several trips to the dealer and the mechanic. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No

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