NHTSA Complaint #11491310 — 2017 SUBARU FORESTER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11491310
Vehicle 2017 SUBARU FORESTER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The steering began to shake and vibrate at interstate speeds upon changing lanes or making a "lazy" turn. It has VERY disconcerting. I slowed down, avoided changing lanes and very wary of the turns while I continued on my journey back home. Over time the problem became progressively worse. I had the tires rebalanced but the problem continued to worsened even at slower speeds. I took the car to another shop but they could not find a problem. I was finally took onto a shop where the mechanic instantly knew what the problem was. He stated he had seen many 2017 Subarus with the same problem over the past few months. Both steering control arms had to bee replaced and the tires aligned at a cost of $816.57. When the problem started the vehicle only had 56,000 and has never been driven off road and only driven on gravel roads at slow speeds about 6 miles a year. I have been driving for over 50 years and have had numerous vehicle during my life and I have NEVER had this happen to a 5year old vehicle with only 56,000 miles.

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