NHTSA Complaint #11491281 — 2016 CADILLAC ESCALADE

The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and hesitated while accelerating. Additionally, there was smoke coming from the exhaust pipe. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 15-06-01-002L (Engine Misfire/Tick Noise) however, the vehicle was not covered by the TSB. The failure mileage was approximately 170,000.