NHTSA Complaint #11491270 — 2020 RAM 1500

Constant problems with the 12” screen and radio since day 1.LOTS of discussions online about all the problems with the screen locking up when searching for a SiriusXM signal. This become a safety issue because I can’t turn down or up volume for warnings or traffic data etc. I’ve gone to dealership multiple times and they’ve even replaced the radio without success. I’ve spends at least 60 hours over the course of 2 years taking to dozens of people at at least four different companies or groups. Depending on who you talk to you will get different information. This needs to be a forced recall because it is. It an isolated incident and is widespread.