NHTSA Complaint #11491013 — 2018 CHRYSLER 300
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11491013 |
| Vehicle | 2018 CHRYSLER 300 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The Large Control Screen appears to have "delaminated". At first it only affected radio controls causing loss of function and random acts. It eventually progressed to fail other functions controlled by this unit including seat and communications functions which caused the unit to intermittently adjust seat and more seriously call emergency numbers randomly. The random adjustments significantly affected the driving safety of this vehicle and impacted local emergency call centers with calls. The dealer confirmed the malfunction and was unable to repair the unit. The failures were intermittent and so there was no warning when changes happened.
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