NHTSA Complaint #11490983 — 2021 JAYCO TRAVEL TRAILER JAY FLIGHT

The contact's wife owns a 2021 Jayco Jay Flight RV. The contact stated that he had experienced several failures with the trailer. The contact stated that upon delivery of the trailer, the refrigerator would freeze at bottom and defrost at the top. The contact also stated that the stove top would ignite nearly six inches high and could not be adjusted. The contact then received notification of NHTSA Campaign Number: 21V685000 (Equipment) which he linked to the failure. The contact was sent the part to repair the trailer himself; however, due to health challenges, the contact was unable to replace the part. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.