NHTSA Complaint #11490909 — 2014 HYUNDAI TUCSON

The engine malfunctioned within the first 8 months of me purchasing the vehicle. It just randomly stopped working one day. The dealership was able to succesfully replace the engine under warranty (at least that’s what they told me they did) however, the same issue arose another 8 months later. I’ve done everything I needed to do as far as getting the oil changed and maintaining the vehicle. The engine light would repeatedly flash on and off so I assumed it was a malfunction because I just had the engine replaced. I took it to a local mechanic to get evaluated and they determined the engine was really bad and needed to replaced again. I reached back out to the dealership to notify them and they reached out to my extended warranty company. The extended warranty company denied my claim stating it is not covered due to the engine causing the insides of the vehicle to melt. Now I have a car that I am unable to drive due to no fault of my own.