NHTSA Complaint #11490903 — 2017 CHRYSLER PACIFICA

The problem began with an engine light and gave a P0303 code. We made an appointment with the dealer but the starter went out before it could be solved. After repair the service manager noticed a hint of white smoke from the tail pipe. After we received it, we took a short trip on the freeway and had the temperature shoot up and a horrible burning smell came in the cabin. We pulled over and got to a gas station. The coolant reservoir was empty so we filled it. On the way home the engine light came on and the next day we took it to a local shop. They confirmed it was the head gasket leaking coolant into cylinder 5. A code reader pointed to cylinder 3 with only a misfire but in reality you are losing coolant at a high rate. The mechanic will notify our warranty company with their findings. At city speeds the temperature stayed normal, as soon as we entered the freeway it reached the max temperature and smoked the cabin. There was no warning light to signal low coolant. Vehicle was purchased used from a local dealer.