NHTSA Complaint #11490444 — 2014 KIA FORTE

I took my 2014 Kia Forte EX into the Kia dealership when there was a recall issued for the engine and also for a software update. I got the update and then shortly after leaving the dealership, my check engine light came on and started flashing. Soon my car quickly lost acceleration out of no where. My car has been stuck in limp mode ever since. I took the car back to the dealership and I have had my knock sensor replaced twice and every time I get my car back from the dealership it’s in worse condition than it was before I took it in. It studders more often and makes noise. I have been to dealerships from Illinois to Florida trying to get Kia to replace my engine. Before the software update my car was working fine no issues. The mechanics at the dealership said it is a engine/motor problem and I will need my engine to be completely replaced but because my engine isn’t failing the test then they will not do anything to fix my car even though they acknowledge it is a problem. My car is under warranty and based on the class action lawsuits I’m sure there is something that needs to be done to fix my car. I cannot afford to pay out of pocket for a new engine or to have to buy a new car. My car is not safe to drive and I have been out of a car for almost two years now because of this. There has to be some way you could help me get my car fixed. I paid this car off in full and as soon as it was paid off the software update put my car in limp mode and I have been having issues with it.