NHTSA Complaint #11490438 — 2020 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11490438
Vehicle 2020 HONDA PILOT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

While driving my 2020 Honda Pilot it jerks very hard when accelerating. It continues to do this when shifting gears. It’s also slow to accelerate and drags with the gears getting stuck until it finally jerks and shifts. I just had the transmission flushed 7k miles early yesterday 10/21 due to Hondas recommendation. I get regular scheduled maintenance and this is the 2nd flush with my car only having 50k miles. Now they say I will need to keep coming back getting repeated flushes at my expense until the fluid is cycled through. My car is driving worse than before the second flush. I’m afraid to drive it on the highway due to these jerks and stalls in shifting because it might freeze up causing a life threatening situation.

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