NHTSA Complaint #11490385 — 2017 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11490385
Vehicle	2017 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	January 20, 2022
Date Filed	October 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After buying the truck I noticed over time the body paint was coming off. When I first got it I noticed a few areas where it looked like there was no clear coat applied. About a month after I noticed there actually was no clear coat applied in certain places (mostly around all the windows). When I spoke to numerous dealers they stated they have seen this a lot lately with Ford giving no explanation. The other issue I have is the doors and lift gate don’t seal properly. I can hear the air whooshing around from everywhere and it even allowed flies into my truck who then decided to mate and it took me two weeks to get them all out.

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