NHTSA Complaint #11668459 — 2017 FORD ESCAPE
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11668459 |
| Vehicle | 2017 FORD ESCAPE |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
Rear passenger door latch no longer latches. The broken pawl spring tab in the door latch causes the door to not be able to close and stay closed. I see recalls for Ford Escapes up to 2016. It has not been inspected by a dealer No warning lamps or any other indicators before it broke. I shut the door and heard a crack sound. I inspected the latch myself and see a part is broken off.
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