NHTSA Complaint #11490276 — 2018 HONDA CIVIC
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11490276 |
| Vehicle | 2018 HONDA CIVIC |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
After less than 4 years, the dashboard Infotainment Screen stopped working and went blank/dark. I checked all connections and fuses with no luck. After a trip to the Honda Dealer, they quoted $1200.00 to replace the Infotainment screen. I do not have the money to replace this part. This part failed in less than 4 years time. As a result, I have no access to the back up camera, tire inflation calibration, or radio controls and other functions displayed on this screen. This is causing a safety hazard while driving and undue driver distraction while driving while trying to access information usually displayed on the screen. I checked the internet regarding this issue, and there is wide spread data that this is a common issue with Honda, including several law firm class action lawsuits. I believe there should be a Safety Recall for Honda to replace this part.
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