NHTSA Complaint #11490221 — 2016 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11490221
Vehicle	2016 TESLA MODEL X
Component	SUSPENSION
Date of Incident	October 20, 2022
Date Filed	October 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The passenger front tire suspension makes a cracking sound on low speed. We brought our car to the local service center for repair twice over the past year (spent $5000), and the noise is still there. Tesla had a recall on this issue: https://cdn.motor1.com/pdf-files/sb-21-39-001-replace-front-drive-unit-halfshafts.pdf but they told me that my vehicle was not included, even though my vehicle was made during the time period that should be covered by the recall.

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