NHTSA Complaint #11490085 — 2015 TOYOTA HIGHLANDER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11490085
Vehicle	2015 TOYOTA HIGHLANDER
Component	EXTERIOR LIGHTING
Date of Incident	October 15, 2019
Date Filed	October 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Rear tail lamps on lift gate both sides have failed seals that allow moisture to condense inside the lens. This occurs to the point the water collects inside the lens and obstructs the emission of light when the brake pedal is depressed. Several reports of this happening can be found with a simple online search for the issue. The Manufacturer (Toyota) has to be aware of the defect in manufacturing process or design by the shear number of occurrences, yet they deny any responsibility in repair or replacement costs. The issue was first noticed at 4 years of age and around 45,000 miles. This need to be reviewed and addressed as a matter of maintaining basic safety.

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Other EXTERIOR LIGHTING Complaints

#11528425 — June 22, 2023 — I have replaced several day light running lights /low beam bulbs. Approximately every 6-9 months since I purchased th...

#11521847 — May 13, 2023 — The rear tail gate seal for lamps on both the left and right side have failed and the lamp assemblies condense and fi...

#11363921 — October 12, 2020 — REAR BRAKE LIGHT SEALS FAILING ALLOWING WATER INTO LEFT AND RIGHT BRAKE LIGHT HOUSINGS. WHEN I ASKED DEALER ABOUT RE...

#11317809 — March 12, 2020 — CONDENSATION AND LIQUID/WATER IN REAR EXTERIOR LIGHTS. LIGHTS OR SEALS WARP WITH CONTACT TO HEAT MANUFACTURERS DEF...

#11202557 — April 19, 2019 — IN 2017 I HAD MY PASSENGER SIDE REAR INNER LIGHT ASSEMBLY REPLACED DUE TO CONDENSATION AND NOW 2019 I AM HAVING TO RE...

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