NHTSA Complaint #11490077 — 2015 KIA SORENTO

My 2015 Kia Sorento has had issues on and off for years and I have poured so much money into it. I have taken it to the mechanic so many times. It has had the check engine light on for awhile and the mechanic suggested it may just be faulty. He checked it constantly. On Monday my fiancé was taking my son to kindergarten and the car died. This could have been very dangerous. My two sons (6 and 4) were inside. Luckily my fiancé was able to be parked in a safe place. Once we got the car started back up again it began making a Klanking sound and so we decided to park it at home. I looked up the car and after doing some research I found that certain Kia’s in that time frame had recalls for the SAME ISSUES. I looked my specific Kia up and it said I did have a recall. So I called the Kia dealership and we took it in today. The mechanic there said the issues related to the recall on my Kia looked fine (relating to fuel leakage or the spontaneous fires). He said that there was rod bearing failure in the engine and we could take it back because it is not covered under our warranty. We do not have the recall for the engine issues on our specific Kia. I believe we should. We have not been negligent in the issues. This is the same thing many Kia owners are facing right now under that recall. We need help to place that recall and warranty on our Kia as well. I have contacted Kia costumer service and started a claim tonight with them as well. But I want to cover all my bases. We need this car. We have two kids and we don’t have the finances to fix this on our own. This is obviously a Kia issue. This needs to be rectified by Kia. We have had nothing but problems. And spend thousands already. We can’t afford anymore money or time. This Kia is faulty just like the others of it’s time. I’m not sure why ours never had the recall. Please help!!