NHTSA Complaint #11489938 — 2020 TOYOTA COROLLA

The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000.