NHTSA Complaint #11489802 β€” 2016 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11489802
Vehicle 2016 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

idle was rough when car was at the stop light, etc. Took car in to the dealership and they confirmed the issue. Car engine replacement has been approved by Hyundai Motors. I think that the NTSB should be looking in to this as there are currently 71 cars ahead of mine, with the same issue, at this one dealership. Other Hyundai dealership must be having the same issue, this cannot be happening only at this dealership. My engine will not be replaced until April, 2023. It is now October, 2022. That is the reason why the dealership has no cars to loan, the wait list for their car loaners is four months. I am the only owner of this car. I purchased it brand new from this dealership, and have followed the advised maintenance for this car. The "Customer Care" (big joke) told me that I have to pay for my own rental and that they would reimburse only a portion of the rental. I seriously think that this is a recall issue.

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