NHTSA Complaint #11489779 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11489779 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
With no warning, the steering began to grind with turns and was harder to steer. No warning lights ever appeared. The car was no longer safe to drive. The vehicle is 2016 with low milage, approximately 57,000 miles. The mechanic assessed the vehicle and said the rack and pinion needed replaced. He stated he has begun to see multiple 2016 Ford Explorers coming in with with issues of low milage yet needing the rack and pinion replaced. The car was then taken to a local Ford Dealership. They agreed with the mechanics assessment. The car has now been in the shop for 43 days with no available parts to repair.
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