NHTSA Complaint #11489672 — 2013 FORD F-150

On October 16, 2022 I was driving at a speed of 45mph. the 2013 F150 changed gears by itself. I maintained control and drove the vehicle home. i got on my computer and looked up the issue to see if others had experienced this and found out there is a recall. Never heard about it until then. I took to the dealership this morning 10/17 and they say they reprogrammed the pcm. Picked up the truck and driving out of the parking lot, the truck did the same thing, only worse. NOW they tell me the truck needs a transmission molded lead frame. BUT they don't have that in stock and it is backordered. They said i needed a transmission diagnostic. i refused that and told them there were no problems until the 16th and now since they supposedly fixed it the problem became worse. Then they said well there is one more thing but we have to hook it us to the computer and it had to show some codes before they could replace that part. it didn't show the codes. I had read about that and told them sometimes codes show and sometimes they don't. I told them to drive the truck and tell me it is fixed They drove it and it had the issue. Mechanic saw the wrench on the dash, tested and the code came up. then he said the truck needed the part. Dealer has the complete part in stock (the molded lead frame with another piece on it) they will charge $1100. I have no choice now but to get it replaced. I need the truck. they had the audacity to call me and tell me they needed to replace the transmission fluid filter, but it would be another $279. Since the didn't have the original part that is warrantied, they should have thrown in the filter. I called a mechanic friend of mine and he said decline the filter. they are just trying to get money out of you. This is really the first issue I have had with the vehicle. I hope this fixes the problem. Ford needs to do something more extensively about this problem before someone is killed.