NHTSA Complaint #11489610 — 2021 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11489610
Vehicle	2021 JEEP WRANGLER
Component	POWER TRAIN
Date of Incident	October 4, 2022
Date Filed	October 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While stopped at a light on a busy highway I heard a loud sound similar to the automatic emergency braking system engaging. When the light changed the vehicle would not move. I tried turning it off and then back on again with no luck. The dash displayed the message "service charging system" and then ultimately illuminated an icon for the 12V battery and the charging system. I wound up having the vehicle towed to a local dealer where it currently remains waiting to be repaired. My biggest fear here is that there was no way to move the vehicle, some type of limp mode would be a much better solution so at least I could have moved out of traffic.

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