NHTSA Complaint #11489605 — 2015 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11489605
Vehicle	2015 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	October 7, 2022
Date Filed	October 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Was simply driving my normally and out of no where there was a loud pop and driving the car all I heard was a loud grinding noise as I stepped on the gas, and the car would not shift into reverse. No lights or warnings had ever popped up into the dash. Also very strong burning and metal smell came from the car. I have taken the car to an independent repair shop and was determined the rear differential has gone bad. Apparently many other people with similar year vehicles have had the same issues with this make and model of car, to add on another car like mines came into the same shop with the same problem.

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