NHTSA Complaint #11489554 β€” 2018 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11489554
Vehicle 2018 TESLA MODEL X
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The rear suspension has design problem that even within the alignment spec and normal driving conditions, the inner side of the rear tires are wearing off in an astonishing speed. This is s a known issue to all customers. Just in my personal case, the inner side of the rear tire wear off to thread within about 5000 miles driving and began leaking. This has extremely serious potential danger in local and highway driving situations. Since the normal car maintenance work hardly could take it nner side tire data. Very high percentage of drivers are driving the car with danger now on the road without any knowledge and preparness for the danger. This put not only the Tesla MX driver in danger, but also everyone around the vehicle, which leads this to a imminent public safety issue. Also, the manufacturer's scheduled maintenance is way inadequate, especially they deny any liability on n this problem, and never officially remind the consumer until the problem surfaced. This policy is also extremely unfair to Tesla's frontline workers. They have experience hostile environments from real world to execute this dangerous company policy. A immediate mandatory recall is highly suggested to inspect all MX models affected. Before a sound technical solution is perfected, consumers should be advised with options to safely drive this car, or this car should be banned from public roads.

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