NHTSA Complaint #11489413 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11489413
Vehicle 2020 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

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