NHTSA Complaint #11489387 — 2018 TESLA MODEL 3

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11489387
Vehicle	2018 TESLA MODEL 3
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	October 15, 2022
Date Filed	October 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Car frequently brakes for no apparent reason when driving on the freeway. This happens when either adaptive cruise control only or autopilot is used. For example, it has happened on a divided highway during daytime, in good weather, with clear lane markings, with no obstructions. It also happens sometimes when certain road signs come into view, such as "Caution" or "Men Working". There was no phantom braking problem with the car prior to 2021, when a software change was made. It is scary and dangerous for the car to slam on the brakes without any reason. I have stopped using adaptive cruise control or autopilot because of the risk of being rear-ended on the freeway.

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