NHTSA Complaint #11489352 — 2018 FORD F-150

I was driving my Ford F150 on road. My tire pressure warning came on. I pulled into a fast food restaurant. I retrieved my tire changing tools. I tried to loosen the wheel lugs. The tire changing wrench would not fit the lug nuts. I tried hitting the wrench to force lug wrench on to nut. It would not fit. I called a tire repair shop and a truck arrived. His wrench would not fit either. He left and returned with a large hammer. He drove the wrench socket onto the lug nut and was able to loosen all lug nuts. I called the dealer and spoke with service. The lug nut has a ss sheet metal wrap around the lug nut. When the nut is removed, as in a tire rotation, the ss sheet metal wrap is stretched and deformed, thereby making the lug wrench useless. The dealer said to bring truck in and they would replace the lug nuts. I lost 3 hours and paid the tire repair shop $45.00. Unacceptable, could have happened to anyone, anywhere.