NHTSA Complaint #11489299 — 2013 GMC ACADIA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11489299
Vehicle	2013 GMC ACADIA
Component	AIR BAGS
Date of Incident	November 1, 2021
Date Filed	October 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The Airbag error message has been displaying on my dash board for awhile now. On November, 2021, I took it to the nearest GMC dealer and repairs to the connector were charged to the extended warranty. One month later the error message reappeared and disappeared after one day. It kept on like that for awhile until July 2022 when I took it to the dealers and they said they fixed it, next day the same error message. Now the dealers are lying that what they worked on was drivers seat side bag and that this time around, the issue is with the bottom part of driver's seat..... My wife and small kids use this car for commute to and from school and this poses a huge risk and danger to my young family everyday.

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