NHTSA Complaint #11489234 — 2020 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11489234
Vehicle	2020 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	October 13, 2022
Date Filed	October 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Our 2020 Outback XT Onyx Edition with 24,000 miles was parked for 9 days at an airport. Union return, the battery was completely dead. We received a jump and drove the car for an hour on the highway, but noticed the electrical systems acting up at parking lot speeds - EyeSight system would disable briefly, power steering would get stiff, and ABS would trigger randomly when turning at low RPM. Upon shutting the car off, everything went dark and the battery was still completely dead, leaving us stranded. It needed to get towed back to the dealership, awaiting further diagnostics.

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