NHTSA Complaint #11489200 — 2010 SUBARU OUTBACK
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11489200 |
| Vehicle | 2010 SUBARU OUTBACK |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
My daughter was concerned with the car making strange squeaking sounds on turning and braking and so I met her where her car was parked in a lot and drove it for less than 1 minute and could tell something was very wrong and that it didn't seem safe to drive home. My husband came to check as well and zeroed in on the problem being the front driver's side tire/suspension. Fortunately the Subaru dealership was less than .5 away and my husband drove it there (with flashers on). It was determined by the dealership that the subframe had rusted through (we have photos uploaded below) and a new one was ordered and replaced within the week. The materials and labor for that alone cost $1944.37. Control arm bushings, rear toe arms, and alignment were also completed. The total cost of the repair was $3281.14.
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