NHTSA Complaint #11489182 — 2014 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11489182
Vehicle	2014 TESLA MODEL S
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2021
Date Filed	October 13, 2022
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2014 Tesla Model S. The contact stated that both infotainment screens located inside the vehicle would display blank images which rendered several electrical safety features inoperable. The contact had taken the vehicle to a service center on three occasions where they informed him that they are aware of the failure but could not repair the vehicle. The manufacturer was also notified of the failure and he was given the same information as the service center. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.

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