NHTSA Complaint #11488986 — 2016 FORD EXPEDITION

The contact owned a 2016 Ford Expedition. The contact stated while driving at 20 MPH and the air conditioner stopped functioning. The contact heard a popping sound coming from the vehicle, the contact pulled over on the side of the road and noticed smoke was coming from under the glove department of the front passenger side. The contact proceed to check under the hood and did not see any smoking coming from under the hood. After closing the hood, the contact noticed flames coming from under the glove department on the passenger side, the contact attempted to pull the carpet to stop the flames but it was too late the vehicle was already in flames. The fire department was able to extinguish the fire, the fire department determined that the fire was caused by the air condition blower on the passenger side. A police report was filed. There were no injuries reported. The vehicle was towed, and it was deemed a total lost by the insurance company. The manufacturer was contacted, and they stated that they would contact the contact back. The failure mileage was 120,000.