NHTSA Complaint #11488979 — 2020 CHRYSLER PACIFICA PLUG-IN HYBRID POWER TRAIN

Complaint Details

ODI Number	11488979
Vehicle	2020 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	POWER TRAIN
Date of Incident	July 5, 2022
Date Filed	October 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I was returning home from a road trip and with five miles left the accelerator stopped working and the check engine light came on with the service electrical system message. I was able to safely coast to the side of the road. It started working again but it stopped working 5 more times and barely made it to my driveway. It’s been in the shop since 7/6 and now they say a new hybrid transmission will be in on 8/3. This is the worst situation that I have ever had with any vehicle!

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