NHTSA Complaint #11488955 — 2015 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11488955
Vehicle 2015 FORD EXPLORER
Component SUSPENSION
Date of Incident
Date Filed
Mileage 9,400,070 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2015 Ford Explorer. The contact stated that while driving approximately 70 mph in the rain when the vehicle began to fish tale. The contact had to use excessive force in order to control the vehicle until they were unable to safely pull over. The hazards had to be used due to them needing to reduce speed to approximately 40 mph. The contact had taken the vehicle to a certified mechanic who aligned the wheels. The contact was informed that due to the repair for recall NHTSA Campaign Number: 21V537000 (Suspension) that they received there was no adjuster to correctly align the front and rear wheels. The manufacturer was made aware of the failure and referred them to the dealer. The approximate failure mileage was 94,000.

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