NHTSA Complaint #11488885 — 2021 KIA K5 POWER TRAIN

Complaint Details

ODI Number	11488885
Vehicle	2021 KIA K5
Component	POWER TRAIN
Date of Incident	September 7, 2022
Date Filed	October 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

1. Car has completely lost power during normal driving. Transmission failure. Loss of Motive power. It is available for inspection upon request 2. Car lost all motive power while on the highway, car had to coast to a stop. This was very dangerous. 3. Car was taken to the Kia dealership, diagnosed by their techs, and transmission replaced. This has occurred two times since the car was purchased new. First at 4,600 miles (6/13/2021) , second at 16,600 miles (9/7/2022). Both times dealership replaced the transmission 4. Both times this occurred the check engine light illuminated and a warning to pull over immediately. There were no prior symptoms when this occurred. The failures happen suddenly. There is apparently already a recall for this issue for the Hyundai vehicles that have this very same engine/DCT combination. Recall #236. This same issue is also occurring on the 2021+ Kia Sorento and 2021+ K5 GT 2.5L

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