NHTSA Complaint #11663031 — 2021 KIA K5 POWER TRAIN

Complaint Details

ODI Number	11663031
Vehicle	2021 KIA K5
Component	POWER TRAIN
Date of Incident	May 20, 2025
Date Filed	May 27, 2025
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2021 Kia K5. The contact stated while driving approximately 30-40 MPH, while the transmission was shifting gear, the vehicle started sputtering and jerking. The contact stated that the failure occurred while shifting from 1st gear to 2nd gear, and from 2nd gear to 3rd gear. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with an erratic gear shift with a grinding sound coming from the transmission. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 98,000.

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