NHTSA Complaint #11488701 — 2016 FORD TAURUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11488701
Vehicle	2016 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	September 6, 2022
Date Filed	October 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The future that failed on my vehicle was the epas or electronic power assisted steering. This feature failed while I was on the freeway at upwards of 65 mph the steering wheel locked and I was unable to turn the steering wheel. After pulling off of the freeway at slow speeds I was able to give a, very hard like pull to the steering wheel in the direction that I needed it to go. When this feature failed the notification on my dash showed "electronic power assisted steering failure. Service required." Definitely is a danger not only to myself but other drivers on the road who could have been innocently impacted by my car as a failure to be able to steer in the correct direction. This issue is known on 2010 to 2018 Ford vehicles and has been recalled on only certain vehicles not upwards of 2015. Now I'm unable to use my vehicle as I'm not able to steer it.

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