NHTSA Complaint #11281363 — 2016 FORD TAURUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11281363
Vehicle	2016 FORD TAURUS
Component	ELECTRICAL SYSTEM
Date of Incident	May 20, 2018
Date Filed	November 20, 2019
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD TAURUS. THE CONTACT STATED THAT THE COMPUTER DID NOT RECOGNIZE THE KEY FOB AND THE "NO KEY DETECTED" INDICATOR ILLUMINATED. THE VEHICLE LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING AUTONATION FORD BURLESON (817-522-3224, LOCATED AT 850 NORTH BURLESON BOULEVARD, BURLESON, TX 76028) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE CONTACT RECORD THE FAILURE. THE VIDEO WAS NOT SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

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