NHTSA Complaint #11488626 — 2022 CHRYSLER PACIFICA

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11488626
Vehicle 2022 CHRYSLER PACIFICA
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

On Oct. 9, 2022, at approximately 6:30 p.m. EDT, I was braking as I approached a stop sign. For the first second or two of braking, the van slowed normally. Then, as the van was nearly stopped at the stop sign (probably 10 feet ahead of it, and approx. 5 mph or less), while my foot was still gently depressing the brake pedal, the van began to accelerate on its own. In response, I stepped down hard on the brake, lurching the van to a stop. After the hard stop (and explaining it to my family), I gently accelerated through the intersection and parked the van in my driveway. (The stop sign was 2 houses from home.) This was on a residential street, 25 mph speed limit, clear day, dry pavement. Before applying the brakes I had been coasting down the street between 20 and 25 mph. There was no other traffic and no pedestrians. When the van accelerated on its own, we had nearly but not completely come to a stop yet. My foot was still gently depressing the brake to come to a smooth stop. Neither the accelerator nor the cruise control was engaged. With unwanted acceleration while the brake is depressed, I do not think the vehicle is safe to drive. Today (the next morning) I am in the process of calling to have it flatbed-transported to the dealer for inspection. The van is brand new; we've had it 5 weeks, it has 698 miles. No problem or warning prior to this.

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