NHTSA Complaint #11488353 — 2016 FORD FUSION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11488353
Vehicle 2016 FORD FUSION
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Car not starting, engine light on. Took to shop, and was a #3 cylinder misfire error. Shop replaced spark plugs and topped off coolant. Over next few days noticed coolant was disappearing. No leaks. Car running rough, loosing coolant. Took to shop again, after several weeks they came back saying coolant is getting into combustion chamber. Decided to take to dealership, they said I need a new engine. Took to dealership I purchased car from and they said the same, new engine. The car only has 77,000 miles on it. Now it is essentially a paperweight. After researching problem, found out this is a known manufacturers defect (grooves in the head that trap coolant and degrade gasket). 2012 Ford ordered a do not drive notice for the exact same problem. I have wrote to Ford and asked for assistance with the repairs, as this is a manufactures defect, but have been unsuccessful.

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