NHTSA Complaint #11488225 — 2004 ACURA TL

The contact owns a 2004 Acura TL. The contact stated while driving at 60 MPH with her mother in the front passenger’s side seat, her mother informed her that the vehicle was bouncing. The vehicle was taken to an independent mechanic where the front lower control arms, shocks, and bushings were replaced; however, the contact stated while driving at an undisclosed speed, the driver's side of the vehicle dropped significantly and the vehicle stopped. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 11E022000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.