NHTSA Complaint #11488139 — 2015 FORD F-150

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11488139
Vehicle 2015 FORD F-150
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

Good afternoon- Yesterday morning I was driving to work and had the defrost on. About 5 minutes later I starting smelling something burning. When I stopped at the gas station I noticed both sides of the rear window were all spiderwebbed/shattered, not the middle automatic one though. Can you please help? I’ve went to a dealership, called ford customer care and know one wants to help. This HAS TO BE A DEFECT, like a short in the rear defrost or something. Update-went to lindquist ford in Bettendorf, IA and service manager 100% confirmed without a doubt the window shattered due to a short in the rear defroster and said he sees this all the time. Unbelievable that this is not a recall. Please see website below https://fordauthority.com/2017/12/another-ford-f-150-owner-claims-the-rear-window-shattered-despite-no-impact

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