NHTSA Complaint #11487946 — 2014 CHEVROLET SILVERADO 1500 STEERING

Complaint Details

ODI Number	11487946
Vehicle	2014 CHEVROLET SILVERADO 1500
Component	STEERING
Date of Incident	August 28, 2022
Date Filed	October 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Steering assistance failed during slow speed turn into side street. Vehicle stalled with no power to steer or brake. Engine turned off allowing vehicle to dead stick accross two lanes of traffic for opposite direction. Vehicle came to rest in parking lot nearby. Had there been vehicles in those lanes an accident would have occurred. Dash board monitor gives signals that "stability track" off and check engine have issues. In August of 2017 received recall letter from GM citing problem with EPS (electric power steering). Took vehicle to Serpentini Chevy on August 13th 2017 and they reprogramed EPS Module. Milage at this time was 20,085. They did not charge for repair. In 2017 my vehicle had no symptoms of recall. Now in 2022 this EPS problem is happening with milage 54,000 twice almost causing MVA.

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