NHTSA Complaint #11487562 — 2015 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11487562
Vehicle	2015 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	September 28, 2022
Date Filed	October 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Door handle is supposed to pop out to open the door. This is the 2nd time my door handle is stuck and does not pop out, making it impossible to open the door from the outside. This appears to be a systematic defect in Tesla Model S cars as seen from numerous online complaints. It is a safety issue as not being able to open a door can prevent help from getting in in case of any accident. Tesla refuses to consider this in issue and treats it as an out-of-warranty expense to be covered by the owner. The right thing to do is to recall these broadly and fix this correctly.

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