NHTSA Complaint #11487399 — 2015 KIA FORTE

The oil plug in my vehicle came out on it's own after parking. The oil fell out of my vehicle. An oil change was then done and too much oil was put back in. Another oil change was done a few days later to fix the excessive amount of oil the Kia service department put in and when they were prepping for it, they noticed that the oil plug was finger tight and on the verge of falling out again. The engine is ruined according to the Kia dealership. No warning lamps came on during this process until the oil plug actually came out of the vehicle. The vehicle has been inspected by the dealership and a third party mechanic. Within two weeks, my oil plug came out completely once and almost fell off another time. The dealership is refusing warranty coverage and recommending I do NOT file a complaint on the vehicle malfunction.