NHTSA Complaint #11487312 — 2013 HYUNDAI AZERA

I own at 2013 Hyundai Azera with a Lambda engine. The same engine that’s having all sorts of issues and being recalled for many reasons on Hyundai & Kia’s. It has only 79k miles on it. While driving down the highway at 75 mph the engine began to lose power and it quickly overheated. It was very terrifying as I had cars and a semi barreling behind me and my engine was seized up. I was able to throw my hazards on and make it to the shoulder safely. We towed it to my mechanic and he said the 4 rear bolts weren’t torqued/sealed properly and they were stripped and pulled right out of the block. He said this is a Manufacturer defect from when the bolt was installed in the factory. Another factor was Hyundai uses an Aluminum head and Alum block with steel bolts. The temp variant in Alum & steel is totally different so what happens is when they expand & contract at different temps like that they eventually pull out. Also, the threads in the block aren’t deep enough to begin with. I filed a claim with Hyundai and they denied my claim. My case manager Jasmine called and said: 1) “What are you expecting us to do about a car that’s old, it may only have 79k miles on it, but it’s OLD and engines break on old cars” 2) We are the 2nd owners so the 100k powertrain warranty dropped to 60k which sadly we are just over. **It was listed as a Certified Pre-Owned when we purchased it but after calling the dealership they claim it’s not a CPO otherwise we would still be covered under the 100k PT warranty. My mechanic called Hyundai to get a replacement engine and was told they discontinued that engine so when they get them in for that reason they just sell them a junkyard motor. So I have a perfectly great car, in otherwise pristine condition, and I’m unable to find a new motor for it.