NHTSA Complaint #11554207 — 2013 HYUNDAI AZERA

The contact owns a 2013 Hyundai Azera. The contact stated that right after the vehicle had an oil change, the contact was driving at 55 MPH when she noticed smoke coming from underneath the hood. The check engine warning light was illuminated. Additionally, prior to the oil change, the engine made knocking sounds while driving. The police escorted the vehicle to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 142,000. VIN tool confirms parts not available.