NHTSA Complaint #11487289 — 2010 SUBARU OUTBACK

The contact owns a 2010 Subaru Outback. The contact stated that while his daughter was reversing out of the driveway, the vehicle was making an abnormal clicking sound. The contact's daughter was able to continue driving; however, the suspension was not stable. The contact and his wife test drove the vehicle and noticed that the suspension was unstable. The vehicle was taken to the dealer where it was diagnosed that the front subframe was severely corroded. The dealer diagnosed that the subframe, bushings, and the rear toe links needed to be replaced; and an alignment needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 114,000.