NHTSA Complaint #11487192 — 2019 SUBARU OUTBACK

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11487192
Vehicle	2019 SUBARU OUTBACK
Component	SEATS
Date of Incident	June 1, 2022
Date Filed	September 30, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The drivers' seat mounting frame began to fail. This was noticeable because of a squeaking/creaking sound from the seat. The authorized dealer I went to confirmed this was the problem and there is a technical service bulletin from Subaru indicating this is a problem component. Because my car was only a few months out of warranty, I had to pay nearly $1,000 to have this part replaced. I believe driver's seat mounting components are an essential part of the safety of the vehicle but Subaru has not recalled this part which is known by them to fail prematurely.

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