NHTSA Complaint #11343356 — 2019 SUBARU OUTBACK

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number	11343356
Vehicle	2019 SUBARU OUTBACK
Component	AIR BAGS
Date of Incident	July 29, 2020
Date Filed	August 4, 2020
Mileage	5,700 miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY DAUGHTER WAS DRIVING WITH MY GRANDDAUGHTER AND WAS HIT FROM THE REAR, TOTALING MY 2019 SUBARU OUTBACK. BOTH MY DAUGHTER AND GRANDDAUGHTER REPORTED HITTING THE DASHBOARD OR THE WINDSHIELD. NONE OF THE AIRBAGS DEPLOYED AND THE DRIVER'S HEADREST ENDED UP ON THE DRIVER'S LAP. AT THE TIME OF THE ACCIDENT, THE FRONT AUTO WAS ABOUT TO START FORWARD OR HAD STARTED FORWARD WHEN THE SIGNAL LIGHT HAD JUST TURNED GREEN.. THE POLICE REPORT IS ATTACHED, WITH A LETTER FROM THE MERIDIAN, IDAHO POLICE DEPARTMENT. MY CONCERNS ARE 1) SHOULD THE AIRBAGS HAVE DEPLOYED AND 2) SHOULD THE DRIVER'S HEADREST HAVE DETACHED FROM THE SEAT? IF THE DRIVER'S CONTACT INFO IS NEEDED, PLEASE LET ME KNOW.

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